Terms of Service

1. Acceptance of Terms

By registering for or using GuardRegister.uk ("the Platform", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform.

These terms apply to all users including security guards, security companies, and clients accessing client portals.

2. Description of Services

GuardRegister.uk provides a compliance verification platform for the UK security industry. Services include:

• SIA licence registration and display for security guards
• SIA licence verification via third-party API integration
• BS7858 digital vetting checklists for security companies
• Licence check history and audit trails
• Client-facing compliance portals
• Public guard and company profiles
• Directory of UK security companies

We are not affiliated with the Security Industry Authority (SIA). GuardRegister.uk is an independent commercial platform.

3. Account Registration & Types

You must provide accurate, current and complete information when registering. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorised access.

The Platform offers three account types: Guard (free), Company (pay-per-use), and Client (created by companies). Each has different capabilities as described in these terms.

4. Guard Account Terms

• Guard accounts are free and will remain free.
• You must only register SIA licences that are legally held by you.
• You confirm that the information you provide, including licence numbers and expiry dates, is accurate.
• You understand that your public profile may be visible to search engines and third parties if you enable public visibility.
• You may regenerate your share code at any time. Previous share codes become invalid for new requests.
• Registering a false or another person's SIA licence is a breach of these terms and may be reported to the SIA.

5. Company Account Terms

• Company accounts are free to register. Charges apply for licence checks (£0.20 per check) and optional client portal subscriptions.
• You confirm that your company information, including Companies House number and ACS accreditation status, is accurate.
• The compliance declaration is self-declared. You accept full legal responsibility for the accuracy of any declaration you sign on the Platform.
• Licence check results are provided for informational purposes. You remain responsible for your own compliance obligations.
• You must not use the Platform to check licences for any purpose other than legitimate workforce compliance verification.

6. Client Portal Terms

• Client portal accounts are created by security companies on behalf of their clients.
• Client accounts are read-only and cannot modify any data on the Platform.
• Access to client portals may be revoked by the security company at any time.
• Clients must keep their login credentials secure and not share them with third parties.

7. Payments & Credits

• Credits are purchased in bundles and deducted at £0.20 per licence check.
• Credits do not expire.
• Payments are processed securely by Stripe. GuardRegister.uk does not store card details.
• Credits are non-refundable once purchased, except where required by consumer law.
• Client portal subscriptions are billed monthly. Cancellation takes effect at the end of the current billing period.
• All prices are inclusive of VAT where applicable.

8. Data Accuracy & Disclaimer

Compliance declarations and vetting checklists are self-declared by security companies. We do not independently audit or verify these declarations.

9. SIA Licence Verification

Licence verification is performed via the SIAChecker.co.uk API which queries the SIA public register. Results are cached for up to 24 hours. A cached result may not reflect a licence that has been revoked or expired in the past 24 hours.

GuardRegister.uk is not responsible for errors or delays in third-party API responses.

10. Acceptable Use

You must not use the Platform to:

• Register false, fabricated or another person's SIA licence details
• Scrape, harvest or bulk-download data from the Platform
• Attempt to gain unauthorised access to any account or system
• Use automated tools to circumvent rate limits
• Submit spam, misleading or abusive content
• Engage in any activity that violates UK law

11. Limitation of Liability

To the maximum extent permitted by law, GuardRegister.uk shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Platform, including but not limited to compliance failures, employment decisions made in reliance on Platform data, or losses arising from licence check inaccuracies.

Our total liability to you shall not exceed the amount you have paid us in the 12 months preceding the claim.

12. Termination

We reserve the right to suspend or terminate any account that breaches these terms, without notice. You may close your account at any time by contacting us. Unused credits are non-refundable on voluntary termination.

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For questions about these terms: legal@guardregister.uk

GuardRegister.uk · hello@guardregister.uk